The main pool was amazing and the beachfront is comparable to an elite island of the Caribbean. Truly great value for your travel, sadly for us the weather for mid September were not perfect. Apart from its excellent location there are still some points that might disappoint you.
The food was not fantastic but it was certainly more than adequate and the resort is located in Cuba so we did not expect any 5 star catering (The Japones restaurant was very good, but make sure you make reservation in advance) . The facilities such as the pools, bar, buildings are close to five start rating but the content around it is not close to the rating. Helpful staff in the front desk, nicely equipped rooms, drinks in the pianobar is also good but the bad part is the buffet. The staff there seems over friendly who keep asking whether everything is fine and whether you would like more wine. The house wine is really good though. The coffee at the buffet is week and tasteless but the coffee and cappuccino available at the lobby bar is excellent. The bacon at the breakfast also had a wired taste to it which seemed better to be avoided. Although you have varied lunch and dinner options in the buffet they are generally not very appetizing.
The rooms are really spacious and the bed is big and comfortable. We stayed facing the main pool with a view f the ocean which was really very pleasant. The room service also seemed to be a bit lethargic but tipping them can really get things done your work quickly. Although some of the services seemed bad we still tipped the house keeper a bit something everyday and it helped improve their services. We had the bed sheets changed every second day, water replaced every day and he room was also cleaned on a daily basis. We also attended the theatre and the shows were excellent. We even took the double decker bus to Varadero for souvenirs and it was truly a joy ride. Iberostar Laguna Azul resort truly offers you an excellent view of the ocean and its close proximity to the beach is a great place to relax under the sun. Overall leaving aside the buffet, our vacation at Iberostar Laguna Azul resort was satisfying and it was quite worth for what we paid.